FAQ

What payment methods do you accept?

We offer secured payment methods via SSL and HTTPS. Check our payment options here.

Do you offer free shipping?

Yes, we offer free shipping to Australia

Check our Shipping Policy for more information.

What is your return policy?

You can find our return policy here.

When will I get paid after returning my product?

Once we receive your returned item, you will get refunded within 7 days. Check our Return policy for more information.

How can I track my order?

You can track your order using our Track Order page.

Do you ship internationally?

No, we only ship our products to Australia.

What if I receive a defective product?

Check our Return Policy for more information.

How do I know if an item is in stock?

If you can add an item to your cart, it's in stock and ready to be shipped to you.

Can I bulk order for my business or organization?

Yes, you can! Please contact our customer support team for more information on bulk ordering.

How long will it take to receive my order?

You can check our Shipping policy for more information.

How can I contact customer support?

You can contact our customer support team by visiting our contact page, where you can find a contact form to fill and submit or you can send us an email.